
1. Firstly, you can contact us via social services or directly, for a private service. Telephone: 02085187409

2. We complete a primary assessment that ensures our Care Home meets your individual needs.
This is a good time for you to ask questions or have any concerns addressed. An approximate cost of care and suitable care requirement is discussed.

3. You are invited for tea at the home where you can meet our care team and residents. This is an important step for ensuring compatibility with a new person and our home.
At this stage we agree on a cost of care.

4. We offer a 1-month trial to give you an opportunity to get a feel of the Jooma Care experience.
Should any issues arise in the 1-month trial either party can request to review suitability of care requirement and costs.

5. Following a positive 1-month trial you will be offered a long-term care contract. All care contracts are subject to periodic reviews to ensure we deliver you the best possible care service.